Refund Policy

RETURN POLICY

Return & Refund Policy

At Royal Magnets & Tools Company, we strive to provide
high-quality industrial tools and equipment. Due to the nature of our
products, our return and refund policies are structured to ensure
fairness and transparency.

01

Eligibility for Returns

Returns are accepted only under the following conditions:

  • Product received is damaged or defective
  • Incorrect product delivered
  • Product is unused, in original packaging, and in resalable condition
  • Return request is raised within 7 days of delivery
02

Non-Returnable Items

  • Used or installed products
  • Custom-made or special-order items
  • Electrical or consumable items once opened
  • Products damaged due to improper handling by the customer
03

Return Process

To initiate a return:

  • Email us at royalmagnets22@gmail.com
  • Provide order details and product images
  • Our team will verify and approve the request

Once approved, the return shipping instructions will be shared.

04

Refund Policy

  • Refunds will be processed after inspection of returned goods
  • Refunds will be issued via original payment method
  • Processing time: 7–10 business days
05

Shipping Charges

  • Shipping charges are non-refundable
  • Return shipping cost is borne by the customer unless the issue is from our side
06

Cancellation Policy

Orders can be cancelled only before dispatch. Once shipped, cancellation is not possible.

!Important Note: Royal Magnets & Tools Company reserves the right to reject returns that do not meet the above conditions.